Oct 11, 2019

Fixed: Dell iDRAC6 SMTP Email Alert Settings

Goal: get email notifications sent from a Dell Poweredge with iDRAC6 when a server issue occurs.

Problem: "Email not sent." is the message displayed after clicking Send Test Email.

Solution: 
  1. iDRAC Settings > Network/Security > Enter your DNS Domain Name (ex. yourdomain.com)
  2. iDRAC Settings > Network/Security > Set DNS Servers (this is so external SMTP domains can be translated)
  3. Apply
  4. System > Alerts > Click Enabled for Enable Platform Event Filter Alerts
  5. Apply
  6. System > Alerts > Email Alert Settings > Enter destination email and Email Description
  7. System > Alerts > Email Alert Settings > Enter in either your internal email server or external email relay. iDRAC 6 does work with external email relays outside of your organization.
  8. Apply
  9. System > Alerts > Email Alert Settings > Click Send to Test E-Mail
A successful email will be sent:

Subject: Alert from iDRAC

Message: [DELL IDRAC WARNING]
Message: TEST PAGE
Event: Email paging test to user.
Date: 10/11/2019
Time: 13:41
Severity: Info/Normal