Jul 14, 2010

Google Chrome :: Task Manager Keyboard Shortcut

Once in awhile, a page may cause a hiccup in Google Chrome. If one of your pages refuses to close, a quick keyboard shortcut to kill the page is:

Shift + Esc

This will bring up the Google Chrome Task Manager. Select the tab you want to close, and then click End Process. Hopefully, all is well again.


Jul 7, 2010

7/7/2010 :: 1and1 Email server is down...Yes, again

Yes, this is getting repetitive, but I'm going to post it anyway to keep track of 1and1's down time.

For the past few hours, their email service has been offline, which means you won't be able to send/receive mail. Maybe you'll be one of the lucky ones to receive, but you won't be able to send. Emails that you try to send may end up disappearing because their servers aren't working. You could try logging into their webmail.1and1.com, but it may be bogged down from the flood of users. Don't even try to call because you won't get through. (I've tried.)

If it's any consolation, email their billing dept at billing@1and1.com to respectfully complain and request a credit to your next billing cycle. They will give you a credit on your account.

Update 7/14/2010: You can check 1and1's server status at http://status.1and1.com Thank you mortalwombat for the info.

Jul 2, 2010

7/2/2010 :: 1and1 mail server problems

Hi folks, 1and1's email servers go haywire again. This is like the 4th time this year. I dreaded calling their technical support, but I had to because it looked like my client was missing email from 8AM-10AM. Guess what, another annoying 10 minutes dealing with 1and1 technical support. They confirmed their email servers were having issues and that their admins were "on it." Thumbs up to the admins though, I can imagine it being tough working at 1and1. I will contact their complaints department to get a credit for the next billing cycle. End rant.

BTW: On a funny note, while calling tech support, they were playing Portal's ending song Still Alive. Kind of odd calling into tech support and hearing the lyrics "dead, still alive, dying, burned," lol. Bravo to one cool admin out there.