Mar 14, 2019

Tesla Factory Tours Requirements

Posting this to help other owners book a Tesla factory tour.

From Tesla:

Thank you for contacting Tesla Factory Tours!  We can’t wait to show you our ground breaking facility and how we make our revolutionary vehicles.  Due to the overwhelming amount of tour requests we receive, our team will respond to you within the next 48 business hours.  Our schedule fills up 2 to 4 weeks in advance so unfortunately, last minute requests cannot be accommodated.

If you are a Tesla owner, please provide us with your reservation number or VIN for us to reference your account.

Thank you and we look forward to your visit.

Tesla Tours

  • We host factory tours for Tesla owners Monday-Friday promptly at 10am, 11am, 3pm, and 4pm, excluding major holidays
  • Tours last approximately 60 minutes
  • All minors must be accompanied by an adult
  • No toddlers or infants (0 – 36 months old) permitted on the tour
  • We allocate 4 seats per owner group, and the registered Tesla owner must be present with their guests for the tour
  • We are flexible with larger immediate families; it is our policy to not split up families or leave some members behind
  • We cannot reserve tours more than three months in advance
  • We suggest booking at least 2-4 weeks in advance to ensure you get a seat on a tour
  • Tesla owners may book one tour per calendar year
Tour Guidelines:
  • Required dress code: closed-toe shoes, long pants, and a shirt with sleeves (short sleeves are ok)
  • Government issued ID is required for all guests 18+ upon check-in
  • Tours start promptly on time, and last approximately one hour
  • We are unable to accommodate late arrivals
  • The registered Tesla owner must be present with guests
  • No photo or video allowed inside the factory
  • All minors must be accompanied by an adult
  • No toddlers or infants (0 – 36 months old) permitted on the tour
  • Your tour experience is subject to change depending on factory developments and its production schedule.
  • This includes but is not limited to: tour route, tour duration and activity within the factory
 

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